Patoka Lake Regional Water and Sewer District - Staff
The Patoka Lake Regional Water and Sewer District is open weekdays from 7:30 a.m. to 4:00 p.m. ET. If you have an after hours emergency, dial “5” for a Water Plant Operator and they will assist you.
Customer Service & Administrative Staff - Please remove spaces on email addresses before sending a message.
| Diane Knies, Customer Service (812) 678-5781 ext 319 Diane @ plrws.net Customer Service maintains customer data base, assists customers with all service related issues including new accounts, billing, leaks, payment processing and collections, and coordinates collection activities. |
 Diane Knies |
| Kimberly Bolin, Meter Department (812) 678-5781 ext 301 Kimberly @ plrws.net The Meter Department manages the District’s meter reading, testing, replacement, billing, and service installations. Responds to emergencies and operational items relayed to the Meter Department from the Customer Service Department or from the answering service. |
 Kimberly Bolin |
| Kathy Mathies, Meter Department (812) 678-5781 ext 301 The Meter Department manages the District’s meter reading, testing, replacement, billing, and service installations. Responds to emergencies and operational items relayed to the Meter Department from the Customer Service Department or from the answering service. |
 Kathy Mathies |
| Doug Merkel, Controller (812) 678-5781 ext 304 Doug @ plrws.net The Controller manages the financial resources, providing general finance and control services, including accounting, treasury, budgeting, and rates, reports financial performance, oversees billing, collections, bill payment, payroll, and customer accounts, and updates the Board. |
 Doug Merkel |
| Shawn Kluesner, Transmission & Distribution Superintendent (812) 678-5781 ext 350 Shawn @ plrws.net The Transmission & Distribution Superintendent oversees the operation, inspections, and maintenance of the transmission and distribution network from the Water Treatment Facilities to the customer including water mains, storage tanks, pumping stations, and distribution lines, provides technical expertise and inspections on construction projects, supervises all T & D personnel including foremen, meter department, and maintenance crews, controls inventory and supplies, and updates the Board. |
 Shawn Kluesner |
| Jerry Allstott, Water Plant Superintendent (812) 678-5781 ext 314 Jerry @ plrws.net The Water Plant Superintendent oversees the operation and maintenance of the Water Intake and Treatment Facilities, supervises the Certified Operators, monitors and controls water quality and communicates test data to water customers, reviews and submits monthly reporting, assures all rules and regulations are followed, and updates the Board. |
 Jerry Allstott |
| Troy Wheeler, Sewer Treatment Superintendent (812) 678-5781 The Sewer Superintendent oversees the operation, maintenance, and financial performance of the Sewer Treatment and Collection Facilities, supervises the Certified Operators, reviews and submits monthly reporting, and assures all rules and regulations are followed, and updates the Board. |
 Troy Wheeler |
| Joe DeKemper, Human Resources & Safety (812) 678-5781 ext 326 Joe @ plrws.net The HR and Safety Director is responsible for human resources, safety programs, risk management and administers employee benefit programs, including insurance and retirement, property and liability insurance, claims against the PLRWSD and workers compensation. |
 Joe DeKemper |
| Bruce Heeke, General Manager (812) 678-5781 ext 307 Bruce @ plrws.net The GM manages all PLRWSD departments, handles all public relations communications, serves as project leader on major construction projects, oversees safety program, and serves as the liaison to the Board of Directors keeping them informed of operations, finances, and policies. |
 Bruce Heeke |